Proper Use and Care Instructions
How does the Mirrorvana Fogless Shower Mirror’s anti-fog feature work?
We’ve treated it with an anti-fog chemical coating which repels fog helping you achieve that perfect shaving experience in the shower.
Is the mirror’s anti-fog coating permanent?
No, the anti-fog coating is not permanent. When it wears off, re-spray the mirror with the included anti-fog spray so that you can enjoy the mirror for many years to come
Is there a way to prolong the effectiveness of the anti-fog coating?
We recommend installing the mirror away from your showerhead or direct streams of water. Wiping the mirror unnecessarily will also prematurely deplete the coating.
What surfaces does the suction mechanism work on?
The mirror suctions best to DRY, CLEAN and NON-TEXTURED FLAT surfaces like windows, or glass mirrors. Other NON-POROUS surfaces like granite tiles or marbles usually work flawlessly as well.
Troubleshooting
My mirror keeps falling off, what should I do?
First confirm whether the suction mechanism is working properly by following our installation instructions and by testing it against a window or another glass mirror surface. If the mirror suctions properly to other flat surfaces but not to your desired spot/wall/tile or if the suction is defective, please email us at support@mirrorvana.com and we will be more than happy to offer a full refund or a free replacement.
Why does my reflection appear wider/ narrower than normal?
For safety reasons, this mirror was made with 100% plastic. Plastic mirrors result in a slightly different reflected image compared to normal glass mirrors. Our shower mirrors also have a concave design which, depending on your viewing angle, may result in a slightly shorter or taller, or wider or narrower reflection. Please be assured that all of this is completely normal and your mirror is not defective.
What can I do so that my image will not appear distorted?
We recommend using the mirror up close instead of from a far distance. Distortion is more serious when used from further away than up close. As mentioned above, between using real glass and plastic, we chose plastic so it won’t shatter in case it’s dropped in the shower. The tradeoff is the reflection may appear slightly distorted.
What if I have a problem with my mirror not covered here?
No worries, we’ve got you covered! Simply contact us using this contact form or you can email us directly at support@mirrorvana.com and our awesome support team will get back to you within 24 hours.
Why is my reflection upside down?
This is completely normal and is what we call the science of magnification. Your image can turn upside down if you are too far away from the magnifying mirror but if you are close enough to the mirror, your image is upright and magnified.